Sales Support Specialist
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to becoming uniquely extraordinary? If so, join us as Stemilt’s Sales Support Specialist.
Stemilt is a vertically integrated Company that brings wholesome and earth-friendly products to families around the world, and the largest employer and pillar for the Wenatchee Valley Community, is looking to become a leading employer, not just in its home valley but around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego… This Company is for you. We are World Famous! Join us, you will love it here 😊!
As Stemilt’s Sales Support Specialist, you’ll support the Export Sales Team by managing export documentation, order processing, and coordination of cherry shipments and other products. You’ll work closely with customers, freight forwarders, USDA inspectors, and internal teams to ensure orders are accurate and completed on time. Responsibilities include entering orders, scheduling truck appointments, answering phones, maintaining inventory awareness, and supporting other departments as needed. We are looking for someone who is organized, attentive to detail, and capable of managing several priorities while working in a fast-paced environment.
Responsibilities
· Assist Stemilt export sales staff in the Wenatchee office with export documentation and order processing for cherry shipments and other products.
· Communicate daily with customers, freight forwarders/agents, USDA inspectors, and internal staff.
· Provide excellent customer service to both internal and external partners.
· Enter orders accurately and in a timely manner.
· Answer phones, take detailed messages, and direct calls appropriately.
· Schedule and coordinate truck appointments.
· Provide requested information to other departments as needed.
· Maintain awareness of inventory levels.
· Perform effectively under pressure in a fast-paced, sometimes noisy environment.
· Complete other duties as assigned.
Reports to: Sales Support Manager
What we bring to your table:
· A World Famous! benefits package that includes:
o Matched 401(k)
o Paid Time Off (PTO)
· An exciting opportunity to shape new performance standards, build knowledge, and open pathways for continued career growth!
Qualifications:
· High school student, graduate, or equivalent (no degree required).
· Experience in the fruit industry preferred, particularly with cherries.
· Strong typing and phone communication skills.
· Positive attitude, team-oriented mindset, and strong attention to detail.
· Effective verbal and written communication skills.
· Highly organized with the ability to manage multiple tasks.
· Proficient in Microsoft Office (Word, Excel, Outlook).
· Strong problem-solving skills with the ability to remain calm under pressure.
· Flexible availability, especially during high-volume harvest periods.
· Ability to take directions from multiple supervisors.
· Comfortable multitasking in a fast-paced environment.
· Bilingual in English and Spanish is a plus.
· Confident communicating in person and over the phone.
· Committed to delivering high-quality work with a collaborative, transparent, and service-oriented approach.
· Adaptable and open to change, with a willingness to learn and grow.
· A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
- Department
- Sales
- Role
- Sales Support Specialist
- Locations
- Administration & Olds Station Warehouse
- Employment type
- Temporary